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Privacy Policy

Effective Date: 01 January 2025


This Privacy Policy describes the policies and procedures of Computer Vision and Software Technologies FZ-LLC ("we," "our," or "us") on the collection, use, and disclosure of your information when you use our website https://cvst.ae/ (the "Site") and informs you about your privacy rights and how the law protects you.

We are committed to protecting your privacy and handling your data in an open and transparent manner. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Interpretation and Definitions

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Computer Vision and Software Technologies FZ-LLC, [Insert Company Physical Address, e.g., Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE].
  • Website refers to https://cvst.ae/.
  • Service refers to the Website and any computer vision, AI, or software-related services provided by the Company.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.
  • Personal Data is any information that relates to an identified or identifiable individual, as defined under the UAE PDPL.
  • Data Controller refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

2. Types of Data Collected

A. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Company Name
  • Job Title
  • Any other information you voluntarily provide to us via contact forms, email, or when requesting a demo or our services.

B. Usage Data

Usage Data is collected automatically when using the Service and may include information such as:

  • Your computer's Internet Protocol address (e.g., IP address)
  • Browser type and version
  • The pages of our Service that you visit, the time and date of your visit, the time spent on those pages
  • Unique device identifiers and other diagnostic data.

C. Special Category Data (Computer Vision)

Our core business involves computer vision technology. Please note:

  • We do not intentionally collect or process facial recognition data, biometric data, or other special categories of personal data through our public website (https://cvst.ae/).
  • Any processing of such data (e.g., through our specialized software solutions for clients) is governed by strict contractual agreements, conducted under a lawful basis as per the UAE PDPL, and involves robust technical and organizational security measures. This policy does not cover data processing activities performed on behalf of our clients as a Data Processor.

3. How We Use Your Personal Data

We use the collected data for various purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage your registration as a user of the Service (if applicable).
  • For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased.
  • To contact You: To contact you by email, telephone, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products, or contracted services.
  • To provide You with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about, unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage your requests to Us.

4. Legal Basis for Processing (under UAE PDPL)

We process your Personal Data based on one or more of the following legal grounds as outlined in the UAE PDPL:

  • You have given consent to the processing of your Personal Data for one or more specific purposes.
  • The processing is necessary for the performance of a contract to which you are a party.
  • The processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
  • To comply with a legal obligation to which we are subject.

5. Retention of Your Personal Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.


6. Transfer of Your Personal Data

Your information, including Personal Data, is processed at our operating offices in the UAE and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your country where data protection laws may differ.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place.


7. Disclosure of Your Personal Data

We may disclose Your Personal Data in the following situations:

  • With Service Providers: We may share your personal information with Service Providers (e.g., cloud hosting, analytics, marketing agencies) to monitor and analyze the use of our Service, to contact you. These third parties are bound by contractual obligations to keep your information confidential.
  • For Business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.
  • To comply with the law: We may disclose Your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

8. Security of Your Personal Data

The security of Your Personal Data is important to Us. We implement appropriate technical and organizational measures designed to protect your Personal Data from unauthorized access, disclosure, alteration, and destruction. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.


9. Your Data Protection Rights

Under the UAE PDPL, you have certain rights regarding your Personal Data. These may include the right to:

  • Access and Obtain a Copy: Request access to and a copy of your Personal Data.
  • Correction/Rectification: Request correction of any inaccurate or incomplete Personal Data we hold about you.
  • Withdraw Consent: Where we rely on your consent for processing, you have the right to withdraw your consent at any time.
  • Deletion/Erasure: Request the deletion of your Personal Data under certain circumstances.
  • Object to Processing: Object to our processing of your Personal Data.

To exercise any of these rights, please contact us using the details provided below.


10. Children's Privacy

Our Service is not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.


11. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.


12. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


13. Contact Us

If you have any questions about this Privacy Policy, your rights, or how we handle your data, please contact us:

  • By email: info@cvst.ae
  • By visiting this page on our website: https://cvst.ae/
  • By mail: T2-TF-3F, RAKEZ AMEH 13BAL HAMRA INDUSTRIAL, UNITED ARAB EMIRATES
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